Associate Engagement Officer (Internal)



Advert ID



Kuala Lumpur

Job Type



Full Time

Salary Range

Based on Experience

No. of Openings


Branch Information

Malaysia HQ Branch Manpower Staffing Services (Malaysia) Sdn Bhd Suite 20.01, Level 20 Centrepoint South The Boulevard, Mid Valley City Kuala Lumpur , Kuala Lumpur 59200 Phone : +603 2087 0000

Branch Phone Number

+603 2087 0000

Job Description

Roles and Responsibilities:
· Write letters related to industrial relations show cause letter, warning letters, PIP letter, termination letter
· Develop and administer progressive discipline policy and procedures
· Provide timely communication to manager and associate regarding disciplinary matters
· Assist in the development, interpretation, application and implementation of disciplinary guideline, grievance
handling, employee counselling, performance improvement plan and other disciplinary related matters
· Review and manage employee disciplinary actions
· Record performance and disciplinary issues working with managers and Team leads
· Investigate sexual harassment and other complaints of non-acceptable actions and behaviours
· Conduct other investigations as directed by our Head of Legal and Head of Human Resource
· Review and approve involuntary terminations and conduct exit interviews for terminated employees
· Provide feedback to manager/ client on the findings and results on the disciplinary cased and exit interviews
· Consult and advise management to ensure compliance with legal and administrative requirements.
· Provide technical guidance and expertise to management team regarding policies, procedures and problems
affecting employee relations.
Essential :
· Degree or Diploma in any discipline with more than 3 years' experience in IR
· Extensive experience in managing end to end investigations
· Passionate about IR
· Able to work independently under minimum supervision and work in a fast-paced environment
· Strong organization and time management skills
· Excellent verbal and written communication skills
· Patient and able to handle customer rejection